Transaction Handling:

• Processing Payments: Handling cash, credit, debit, and other forms of payments.

• Scanning Items: Scanning goods or services and ensuring accurate pricing.

• Issuing Receipts: Providing customers with receipts for their transactions.

Customer Service:

• Assisting Customers: Answering customer inquiries and providing information about products, services, and promotions.

• Problem Resolution: Addressing and resolving customer complaints or concerns promptly and professionally.

• Bagging Items: Assisting customers with packing and bagging their purchases.

Cash Management:

• Balancing Registers: Counting the cash drawer at the beginning and end of each shift to ensure the amounts are correct and there is adequate change.

• Cash Handling: Handling large sums of money and ensuring security procedures are followed.

• Deposit Preparation: Preparing cash deposits and securing them according to company policies.

Record Keeping:

• Maintaining Records: Keeping accurate records of transactions, voids, refunds, and cash drops.

• End-of-Day Reports: Preparing daily summaries and reports for management review.

Sales Support:

• Promoting Products: Informing customers about special offers, discounts, and promotions.

• Suggestive Selling: Recommending additional products or services to customers to enhance their shopping experience.

Inventory Management:

• Stock Monitoring: Alerting management to low stock levels or inventory discrepancies.

• Merchandising: Assisting in the arrangement and display of products to enhance sales.

Compliance and Security:

• Adhering to Policies: Following company policies and procedures, including those related to cash handling, customer service, and loss prevention.

• Preventing Theft: Being vigilant to prevent theft and fraudulent activities.

• Security Awareness: Ensuring personal and customer safety by following security protocols.

Technology and Equipment Use:

• Operating Systems: Using point-of-sale (POS) systems and other relevant technology efficiently.

• Maintenance: Reporting any issues with cash registers or equipment to the appropriate personnel.