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Floor Supervisors job at Café Sofrito

About the Organization

Job Description

Floor supervisors play a pivotal role in ensuring that the floor operates efficiently, the food quality is maintained, and the staff works together harmoniously. Their responsibilities are essential for delivering a positive dining experience to customers.

Enroll for Certified Tax Advisor Course

Duties and Responsibilities

Coordination with Other Departments:

  • Work closely with front-of-house staff, such as waiters and managers, to ensure smooth service and communication.

  • Coordinate with purchasing departments to ensure timely and accurate ordering of supplies.

  • Collaborate with event planners or catering staff to prepare for special events or large parties.


Problem-Solving and Conflict Resolution:

  • Address and resolve any issues that arise during kitchen operations, such as equipment malfunctions or staff disputes.

  • Handle customer complaints related to food quality or service, ensuring a prompt and satisfactory resolution.

  • Adapt to unexpected changes or challenges, such as sudden increases in orders or staffing shortages.


Equipment Maintenance:

  • Ensure that all kitchen equipment is functioning properly and safely.

  • Schedule regular maintenance and repairs for kitchen equipment to prevent breakdowns during service.

  • Train staff on the proper use and care of kitchen equipment.

Record-Keeping and Documentation:

  • Maintain accurate records of food inventory, staff schedules, kitchen incidents, and compliance with health regulations.

  • Document any issues related to food safety, quality control, or equipment malfunctions for follow-up and improvement.

Enroll for Tax Practitioners Course

Qualification, Experiences and Competencies

  • Exceptional customer care skills & Ability to work under pressure

  • Ability to quickly assess situations and work under minimum supervision

  • Two-year Experience in a restaurant & in a similar position

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
All positions are open to ugandans and Non Ugandans
Hand deliver your application to Cafe sofrito ug waligo road next to Total komamboga

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