Human Resources Officer (Capability Development), NOB job at World Food Programme

About the Organization

The World Food Programme is an international organization within the United Nations that provides food assistance worldwide. It is the world's largest humanitarian organization and the leading provider of school meals. Founded in 1961, WFP is headquartered in Rome and has offices in 80 countries.

Job Description

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ), and typically report to a more senior HR Officer, Regional/Country Director or the designate.
Job holders operate with minimal supervision, and provide guidance to junior staff to ensure that operational and project objectives are achieved. They are heavily involved in day–to-day activities and analytical work. Job holders provide advice on low complex issues, applying HR rules, regulations and expertise in making determinations and recommendations across a range of activities.

Duties and Responsibilities

Contribute towards the development of country specific plans and processes, and deliver HR operational activities or projects, following standard processes and ensuring alignment with wider WFP policies.
Provide advice to managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.
Provide effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements, and resolving employee relations issues.
Contribute to staff capability building, working with managers to understand individual skills and business requirements, and organizing/delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
Deliver onboarding activities which ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organisation.
Contribute to building and managing talent within WFP, working with managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
Support organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
Collate and analyse data for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements to ways of working.
Lead HR operational activities or projects that are aligned to business needs, following standard processes and ensuring alignment with wider WFP policies.
Use HR management systems for reviewing, entering, and updating various HR data, including monitoring various deadlines (e.g., contract expiration, Performance Management System, etc), ensuring compliance with the established deadlines and accuracy of HR data.
Effectively lead the management of the employment relationship between WFP and its staff, by administering conditions of all contract types and appropriate entitlements.
Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
Conduct data analysis, in order to support others on projects or contribute to process efficiencies and improvements.
Execute and manage the monthly Payroll for National Staff
Ensure Health and wellbeing within the workplace promoted mitigating risks related to stress, health and safety and ensuring staff receive information and support in a timely manner.
Lead the Human Capital Management (workday) change management journey in the Country Office
Lead in drafting Standard Operating Procedures (SOPs) SOPs of the various HR systems and processes.
Ensure accurate HR Records Management is executed.
Continuously monitor and support the implementation of the staffing framework by ensuring that all contract transitions occur on time and in line with the workforce plan.

Qualification, Experiences and Competencies

Has provided direction and instruction to more junior staff members within area of expertise
Has gained extensive experience providing administrative and systems support across multiple activities in employment life cycle including: recruitment, interviews, training support, performance management, relocation support and policy implementation within a country office environment.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE – CENTRE OF EXPERTISE:

Has provided direction and instruction to more junior staff members within area of expertise
Sound knowledge of HR concepts and principles with a broad knowledge of best practices, techniques and processes.
Very good communication skills with the ability to listen, persuade, influence and adapt communication style to different situations and individuals.
Ability to lead, coach and motivate a team.
Ability to work independently under minimum guidance.
Flexibility, adaptability and resilience in a changing and/or difficult environment.
Ability to establish priorities, and to plan, coordinate and monitor own work plan and those under your supervision.
Ability to be result-oriented, to understand clients’ needs and identify appropriate solutions.
Ability to explain the rationale for human resources decisions and to gain consensus from different stakeholders.
Ability to draft clear and concise reports or rationale for human resources decisions.
Ability to establish and maintain effective relationships with clients, peers and counterparts and provide client-oriented service.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.
Experience: Typically three or more years of postgraduate professional experience in Human Resources with an interest in international humanitarian development.

Knowledge & Skills:

Broad or specialised knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
Ability to supervise and support more junior and/or less experienced members of the team.
Ability to work with minimal supervision.
Ability to analyze data, draw conclusions and recommend a course of action.
Good communication skills required to give and receive information and work with a variety of individuals.
Ability to establish and maintain effective relationships with clients and provide client oriented service. Ability to identify client’s needs and match them to appropriate solutions.
Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems
Language: Fluency in both oral and written communication in English language